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BuGG Embroidery & Designs - Home
BuGG Embroidery & Designs - Home
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Customer Services
  1. Contact Us
  2. Clothing Care
  3. Size Chart
  4. Shipping Services
  5. Return Policy

  1. Contact Us
    BuGG Designs is dedicated to providing our customers with a superior level of customer service.  Your feedback is important to us.  Email us at customerservice@buggdesigns.com about our designs, products, or any questions that you may have.  You may also call us Monday through Friday 8:00 am to 5:00 pm EST at (919) 521-5806.

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  2. Clothing Care

    Our clothing fabrics are exceptionally soft and durable.  They are preshrunk and will stand up beautifully to constant wash and wear.  All our clothes may be machine washed and dried.  Warm iron and non-chlorine bleach if necessary.



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  3. Size Chart

     Size/Age

     Height (in.)

     Weight (lbs.)

     3M

     up to 22"

     up to 11 lbs.

     6M

     22" - 26"

     11 - 16 lbs.

     12M

     26" - 28"

     16 - 21 lbs.

     18M

     28" - 31"

     21 - 26 lbs.

     2T

     32" - 35"

     27 - 35 lbs. 

     


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  4. Shipping Services

    All of the orders at BuGG Designs are custom-made.  We take pride in the details of our work.  It may take 7-10 days to complete your order once it is processed.  Standard Delivery takes 3-5 business days.  

    If an item is needed sooner, please call or email us.  We will make every effort to ensure timely delivery of your order.

    The shipping cost is based on the total purchase amount:

     Purchase Amount

     Standard Delivery

    Up to $25.00 

     $5.00 

    $25.01 - $50.00

     $7.00 

      $50.01 - $100.00 

    $9.00

    $100.01 - $150.00 

      $11.00

    Over $150.00 

     FREE



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  5. Return Policy

    We are proud of our BuGG Designs collections and want you to be perfectly satisfied with your purchase.  All BuGG Designs products are guaranteed.  If you are not satisfied for any reason, we will gladly coordinate an exchange or merchandise refund for your order within 30 days of receipt.  Sorry, we cannot accept returns on any monogrammed, personalized, or sale items.  For more information, please contact us at customerservice@buggdesigns.com or call 919-521-5806.



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